ViPlay FAQ (Frequently Asked Questions) Copyright (c) 2001-2004 URUSoft. All Rights Reserved. 1. Why does ViPlay says "The file format is invalid, unsupported or you don't have all the necessary filters installed!"? 2. The video is like a negative with only 3 predominant colors. Green, Purple and Black. How I can fix it? 3. I set the color mode to True Color (32 bit) as suggested. Now I find out that other players I have fail when trying to play certain movie formats such as XviD. What I am doing wrong? 4. Why doesn't DVD Playback work? 5. What are movie profiles? 6. Color controls doesn't work in my PC, is this a ViPlay bug? 7. Why doesn't the desktop mode work? 8. The option to change the video playback mode is always disabled, why? 9. How do I make ViPlay display the subtitles? 10. Why doesn't ViPlay doesn't load my subtitle file? 11. How does "Autosearch for subtitle files" work? 12. I see double subtitles, what's wrong? 13. Why can't I see russian or other language subtitles correctly? 14. What is the use of the option "use tags"? 15. What is DeDynamic directshow filter? 16. What is custom media graph and how does it work? 17. How do I import DVD chapters into a ViPlay bookmark file? 18. I can't play .mov files!, why? 19. How do I use/configure WinLIRC? 20. How do I remove an assigned key shortcut? 21. How can I use a non-default sound card for Audio Output? 22. How do I install a skin? 23. I want to make my own skin, how can I do this? 24. Where can I find/submit ViPlay skins? 25. I use ConverIt to convert a skin from other player to ViPlay. I can submit it to you? 26. I found a bug while I was using ViPlay, what I can do? 1. Why does ViPlay says "The file format is invalid, unsupported or you don't have all the necessary filters installed!"? You probably don't have the right codecs you need for the playback of the video. Try to find the right codecs on the internet. We recommend you to download and install "Codec Pack de ELISOFT", or simply to get ffdshow MPEG-4 filter (it can play all the videos you will need). 2. The video is like a negative with only 3 predominant colors. Green, Purple and Black. How I can fix it? This problem occurs only with movies compressed with some versions of the DivX filter (and only in some systems). You have multiple choices to fix it: A. Installing DirectX 9 (recommended). B. Changing the Windows palette colors to 24/32bits. C. Installing and use the ffdshow MPEG-4 filter or XviD, our favorite codec (for the last you need change the FourCC of each AVI file). D. Changing the video playback mode to Video Renderer at Preferences/Video. 3. I set the color mode to True Color (32 bit) as suggested. Now I find out that other players I have fail when trying to play certain movie formats such as XviD. What I am doing wrong? You are doing nothing wrong. The problem lies in the "other" players lack of ability when your system is in 32 bit color mode. ViPlay can handle all modes but this is not like that for all other players. Definitively, use ViPlay :-) 4. Why doesn't DVD Playback work? For DVD playback you must have installed MPEG2 filters in your system. Check downloads section our website to get free filters. 5. What are movie profiles? Movie profiles are a database that ViPlay uses to save and restore settings for each movie (if this option is enabled). 6. Color controls doesn't work in my PC, is this a ViPlay bug? No. Some graphic cards don't supports overlay colors so it's a problem of your video card. 7. Why doesn't the desktop mode work? It is very much probable that you did not enable the use of overlay. Go to Preferences/Video and select "Overlay" as video playback mode. 8. The option to change the video playback mode is always disabled, why? This option is disabled only while you are playing a video. Close the file, then go to preferences and it will be enabled. 9. How do I make ViPlay display the subtitles? Open a movie file, then you can open the subtitles you want by the "Subtitles" menu. 10. Why doesn't ViPlay doesn't load my subtitle file? Probably the subtitle file is corrupted or the format is not supported. If you want you can send the subtitle file to us and we will tell you what's the real problem, or if it is a ViPlay problem, fix it. 11. How does "Autosearch for subtitle files" work? If this option is enabled, when you open a movie file ViPlay search for subtitles starting with the same movie name in the specified folder (if any) and in the folder of the original movie. 12. I see double subtitles, what's wrong? You have installed DivX G400, VobSub or other subtitle filter that auto-loads subtitles. It is recommended to uninstall them, since ViPlay supports many more formats than any current filter!. 13. Why can't I see russian or other language subtitles correctly? Look at Preferences/Subtitles/Font and select the correct font charset. 14. What is the use of the option "use tags"? This option allows ViPlay to use subtitles with font style tags (color, bold, italic, underline). Of course, ViPlay will display those tags if they are on the subtitle file you loaded. 15. What is DeDynamic directshow filter? The DeDynamic filter normalizes and/or reduces dynamics in the audio stream of the movie. 16. What is custom media graph and how does it work? This option allows you to render a media file with the filters you want. If it is enabled, when you open a file ViPlay will search at \Graph for a file with the name equal to the extension of the opened media file and use it to render it (if found). See "avi.vmg" for a reference on how to make one of these files. Only for advanced users. 17. How do I import DVD chapters into a ViPlay bookmark file? Open a movie, then go to Bookmarks/Edit Bookmarks dialog, click Import, set file types to DVD-Video and open the correct IFO file. 18. I can't play .mov files!, why? Unfortunately ViPlay (DirectShow) only support versions of QuickTime equal and prior to 2.0. Try to search for a filter in the internet. Good luck! 19. How do I use/configure WinLIRC? The "Use WinLIRC" option must be checked, then you can go to the Controls/WinLIRC section, click in any of the actions listed and press the desired button in your remote control. 20. How do I remove an assigned key shortcut? Make sure the "Select key" edit is focused and press Backspace twice. 21. How can I use a non-default sound card for Audio Output? Go to Preferences/Audio and select the audio device you want. 22. How do I install a skin? Simple, double click on a skin file (.vsz) and ViPlay should start with the new skin applied. Also you can copy a compressed WinAmp 2 skin (.wsz) in \Skins folder. 23. I want to make my own skin, how can I do this? Download the base skin from our website and check the files "skin.cfg", "playlist.cfg" and "fsskin.cfg" with notepad (or any text editor) for a reference on how to create your own skins. 24. Where can I find/submit ViPlay skins? Check our website. 25. I use ConverIt to convert a skin from other player to ViPlay. I can submit it to you? You can submit skins converted using ConvertIt only if you are the author of the original skin. 26. I found a bug while I was using ViPlay, what I can do? You can report the bug to us with description what were doing, either by e-mail (amlh@adinet.com.uy) or using our forum.